Question 1

Which forms of payment do you accept?

Accepted Answer

We can accept all major credit/debit cards wether they are Contactless or Chip & Pin.
We also accept Apple Pay, Google/Android Pay, Paypal, Bank Transfer, TidyRide Gift Certificates and of course Cash.

Question 2

How do I pay for the work once its been done?

Accepted Answer

Payment is only due once the work has been carried out and completed (although you can make payment before if you wish) 
We can accept all major credit/debit cards wether they are Contactless or Chip & Pin.
We also accept Apple Pay, Google/Android Pay, Paypal, Bank Transfer, TidyRide Gift Certificates and of course Cash.   If you require Bacs Details or the facility to pay by card easily, please follow this link: TidyRide-Payment

Question 3

Can you remove dog hair?

Accepted Answer

Yes, depending on the vehicle and type of hair, it can usually be fully removed.

Question 4

Can you clean convertible hoods?

Accepted Answer

Yes, we can clean convertible roofs and reseal / waterproof with Fabsil Gold water proofer.

Question 5

Can you remove cigarette smoke, dog, milk, or vomit odours from upholstery?"

Accepted Answer

Yes, interiors can be shampooed and treated with biocidal cleaners, we can also use the Aromatek permanent odour removal system.

Question 6

Can you remove scratches from the paintwork?

Accepted Answer

Yes, but only light scratches. If your finger nail catches in the scratch, then it is too deep. These we can improve the appearance of, but not completely remove.

Question 7

Can I bring my car to you?

Accepted Answer

Of course, we are studio based in Newton Abbot TQ12 4AU and offer a mobile service so whichever is best for you.

Question 8

How often should I get my car cleaned?

Accepted Answer

Well that question has a lot of variables. Generally, most customers opt for either fortnightyl, monthly or 6 weekly.  It all depends how often you use the vehicle, where you take it, if you eat inside it, have passengers, etc etc.  It is always better to to clean a car (inside or out) before the debris start to cause damage. 
For example, sand left on leather seats will cause irreversible damage. Bird lime left on paintwork will permanently eat through the paint.

Question 9

Can you send the gift certificates direct to the person I'm buying them for?

Accepted Answer

Gift Certifactes are usually sent to the person buying them but if you would like them sent to the person they are intended for, simply leave a comment/message during checkout procedure stating the address to send them to.

Question 10

How long are Gift Certificates valid for?

Accepted Answer

Gift Certicates will be valid for around 3 years from the purchase date. If you need an extension please let us know.

Question 11

Why should I put a ceramic coating on my car

Accepted Answer

Main benefits are easy cleaning, high gloss levels, hydrophobic finish and scratch resistance.  The longevity on top of all this just makes it even better. You have a choice between 1 to 10 years longevity.

Question 12

Which parts of a car can be ceramic coated?

Accepted Answer

Its not just the paint which can be protected with a ceramic coating - almost every surface can also be coated: the wheels, windows, and plastic trims too, we even have coatings for leather seats and other interior surfaces giving total surface protection.

Question 13

Is maintenance difficult?

Accepted Answer

Not at all, with a Ceramic coating on your Car or Bike, it will stay cleaner for longer. 
We recommend a ph balanced shampoo, one without a wax which could potentially clog the coating. Do not take the car to local hand car washes or drive through automatic machines. Both can use very corrosive chemicals that will damage your coating and your paintwork after as little as one wash. Bear in mind, their aim is to get the car clean in as little time possible so they use highly corrosive chemicals designed to literally melt dirt & grime off. We also offer a ceramic safe top up detail

Question 14

Why should I do this, the car / bike manufacturers would surely put it on at factory, if its needed?"

Accepted Answer

Its usually left to the dealerships to try and up sell you an expensive but inferior coating. Cars don’t even come waxed from the factory.

Question 15

Will my car / bike still be susceptible to scratches?

Accepted Answer

Yes it will, but much less so than before and even when it does, most light scratches do not penetrate through to your paintwork, meaning your coating has done its job of protecting your paint.

Question 16

When do you have availability to do......

Accepted Answer

The easiest way to see availability is to click "Book Online" on a service, this will bring up a live calendar and show your the options available.

Question 17

Where are you located?

Accepted Answer

We are located in Newton Abbot - Devon Full address:  TidyRide Unit 2 Milber Service Station Shaldon Road Newton Abbot Devon TQ12 4AU

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Unit 2 Milber Service Station
Shaldon Road
Newton Abbot TQ12 4AU

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