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Privacy Policy

At TidyRide, your privacy matters to us. We collect and use personal information so we can deliver services, communicate with you, and improve your experience. This page explains what information we collect, how we use it, and what control you have over it. 

Last updated: (21/01/2026)​

 

🔹 1. Information We Collect

 

 

When you interact with us — whether booking a service, contacting us, or subscribing to updates — we may collect:

 

  • Contact details (name, email, phone, address)

  • Vehicle details (make, model)

  • Booking communications (messages or special instructions)

 

 

We only collect what’s necessary to provide and manage our services. 

 

 

 

🔹 2. How We Use Your Information

 

 

We use your personal information to:

 

  • Fulfil your bookings and deliver services

  • Respond to enquiries and support requests

  • Send service updates and confirmations

  • Improve our services and website experience

  • Provide occasional information about new services or offers (only if you’ve opted in) 

 

 

We do not send unsolicited promotional emails. You can unsubscribe at any time. 

 

 

 

🔹 3. Your Choices and Rights

 

 

You have rights regarding your personal information:

 

  • Access and update: Contact us to correct or update your details. 

  • Opt out of marketing: Unsubscribe using the link in our emails. 

  • Data requests: You can request access, deletion, or restriction of your data by contacting us. 

 

 

If you have an account on our site, you may also update your details there. 

 

 

 

🔹 4. How We Protect Your Data

 

 

We take reasonable technical and organisational steps to protect your personal information, including the use of secure systems and encryption where appropriate. 

 

 

 

🔹 5. Sharing Your Information

 

 

We respect your privacy — we do not sell or trade your personal information.

 

We may share information with trusted third parties only when needed to:

 

  • Process payments

  • Operate the website

  • Fulfil bookings

 

 

Any third parties we work with are required to protect your information appropriately. 

 

 

 

🔹 6. Cookies and Website Analytics

 

 

Our website uses cookies and similar technologies to help us:

 

  • Improve your browsing experience

  • Understand how the site is used

  • Monitor performance

 

 

Most browsers allow you to manage cookie preferences. You can usually disable cookies through your browser settings if you prefer. 

 

 

 

🔹 7. Changes to This Policy

 

 

We may update this Privacy Policy from time to time as our business changes or to comply with legal requirements. If we make significant changes, we will post those here.

 

Please check this page periodically for updates. 

 

 

 

🔹 8. Contact Us

 

 

If you have any questions or concerns about how we use your data or want to exercise any of your rights:

 

Email: info@tidyride.co.uk

Phone: 07396 366584

Address: Unit 2 Milber Service Station, Shaldon Rd, Newton Abbot, Devon, TQ12 4AU

 

We’re always happy to help.

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